Everything you need to know.

Traditional tools scatter your team across windows, tabs and threads. WorkHive HQ brings everyone into a single, persistent 3D office where each person is a live avatar. You can see who's at their desk, walk up to a colleague to start a spontaneous voice chat, and step into a meeting room together — the energy and spontaneity of an in-person office, without the commute.

Minutes. After you subscribe, a short setup wizard walks you through creating your departments, team sizes and access rules, and adding your people. There's nothing to install and no IT project to run — the whole office lives in the browser. You can start with just yourself and add the rest of the team whenever you're ready.

Standard gives unlimited seats and every feature — presence, attendance, HR, finance, and security — for one flat price. Custom adds dedicated infrastructure, enterprise SSO, and a bespoke SLA for larger organisations. You can pay monthly or yearly, and prices are shown in your local currency. Billing is handled securely through Paddle, and you can change or cancel your plan at any time.

You won't be locked out over a single hiccup. If a renewal payment fails, we retry it and email your billing admin, and your office keeps working normally through a short grace period. Only if it stays unpaid past that window does the workspace move to a restricted state — everyone on that company is paused, the sidebars and office are hidden, and the only thing available is the billing screen to renew. The restriction is per-company, so it never affects any other organisation, and renewing restores full access for the whole team instantly.

No. When a subscription expires your workspace is paused, but your data is kept safe for a 10-day retention window — nothing is touched. Renew any time in that window and everything comes back exactly as you left it, instantly. Only if the subscription is never renewed after the retention window does the data become eligible for permanent deletion under our data-retention policy. Throughout, all billing and restriction notices go only to the billing administrator who set up the subscription, not to your employees.

Anytime. An administrator can open Administration → Add someone to create a new colleague's account in seconds, or re-open the full setup wizard to onboard a whole group at once. There's no self sign-up, so nobody joins your office without an admin adding them. When someone leaves you deactivate their account rather than delete it, so their history and audit trail keep a name against them.

Yes. People clock in and out from their desk, and their working hours build up against a daily target. Each company sets its own workday policy — target hours, break allowance, idle timeout, and whether meeting and focus time count as working hours — so the numbers match how your team actually works.

No — just a computer with a microphone and a modern browser. Voice fades in as you walk your avatar near a colleague and fades out as you move away, exactly like a real room, so there are no calls to dial or links to send. A headset is nice for audio quality but isn't required, and no download or plugin is needed.

No. Your document encryption keys are protected on the client side, and files are decrypted only inside your own authorised browser — they never reach our servers as readable content. You can add a second factor (a passkey or authenticator) to your account so that even the keys stay locked to devices you approve.

Security is our top priority. Real-time voice and text within WorkHive HQ are protected with end-to-end encryption. We don't record or store your spatial audio conversations, and your text data is encrypted at rest in our databases. Every sensitive action — creating an account, resetting a password, changing access — is written to an audit trail under the name of the person who did it.

Yes. Administrators have complete control over who can go where. Role-Based Access Control (RBAC) lets you restrict sensitive areas — like HR or Finance rooms — to specific departments, and each person's permissions can be tuned individually. When someone stands at a restricted door, the office tells them exactly who to ask for access.

Yes, on the Custom plan. WorkHive HQ integrates with enterprise single sign-on including SAML, Okta and Azure AD, so your team signs in with the identity provider you already use and access stays governed by your existing directory.

A recent desktop browser (Chrome, Edge, Firefox or Safari) with 3D graphics support — which covers virtually every computer bought in the last several years. Nothing to install, no plugins, no admin rights on the machine. Just open the link and you're in the office.

Yes. We'll pair you with a Forward Deployed Engineer who works with you directly to tailor the office, adjust workflows, and build the features your team needs — so the product fits the way you already work.